ICT
offers a variety of support agreements customized for
your needs.
We have phone and on-site support (business and non-business
hours) plus 'block of hours' for intermittent high level
network assistance, such as troubleshooting, upgrades
and installations.
Contact
us for a program that will suit your needs.
With
the increasing complexity of local and wide-area networks,
organizations face a difficult challenge to monitor and
maintain all of the critical components of its network.
Quality network operation and
security requires:
 Operating
system updates and patches
System
log reviews
Error
log reviews
Network
performance analysis
Capacity
utilization monitoring
Backup
accuracy and testing
Virus
updates
Firewall
updates
Preventive
hardware maintenance
and
more...
ICT
offers fixed price Support Agreements in the following
areas:
Hardware
Maintenance Agreements
Network
Support Agreements
Remote
Monitoring Support Agreements
Security
Support Agreements
Network
Management
Is your network keeping you up at night? There are many
challenges facing network managers today: network health,
configuration management, implementation of new technologies,
separation of network and application issues, and most
important of all, maintaining uptime and availability.
Network Managers require immediate detection and diagnosis
of problems, and may need assistance in bringing these
problems to resolution.
ICT offers several options for you to optimize your network.
You can let masterLink operate, manage and maintain your
network infrastructure. Or you can purchase the tools
from us and let us assist you in monitoring your own network.
Either way we are available to consult or outsource to
keep your system operating at peak performance, reducing
downtime and letting your employees do their jobs.
The result? Reduced expenses.
Increased productivity. Enhanced profitability.
Avoid problems and costly
troubleshooting or remediation.
Many ICT clients plug
gaps in their internal resources and skill through a "Support
Agreement".
An ICT Support Agreement guarantees that certain aspects
of your network are monitored or reviewed on a
regular basis with immediate corrective action, if necessary.
All at a budgeted, fixed price.
ICT will customize a Support Agreement to meet your specific
needs.
Contact
us today networks@intialconcepts.com.au
for more details.
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